E-mail Reports via SMTP (Simple Mail Transfer Protocol)

The IB-54 SMTP support enables the printer/MFP to send a variety of error and status reports via e-mail to selected recipients.

This section covers the following topics:

Configure the SMTP Connection
        Establish Connection to the SMTP Server
        Define Basic SMTP Settings
        SMTP Authentication
E-mail Reports
        Error Notification
        Scheduled Reports
       


Configure the SMTP Connection

This section explains how to define the SMTP server connection and other items common to all e-mail reports.

  1. Launch a web browser.

  2. In the address bar, enter the IP address assigned to the IB-54.

  3. The browser displays the IB-54's Web page.

  4. Login to the IB-54's Web page with administrator privileges.

  5. From the left menu on the Web page, click Management/E-mail > SMTP.

    Figure 1. SMTP General Page


Establish Connection to the SMTP Server

  1. Enable the SMTP Protocol.

  2. Set the SMTP Port Number or use the SMTP default port 25.

  3. In SMTP Server Name, enter the server name or IP address. When using a server name instead of an IP address, you must designate the DNS server address. Enter it in the DNS server setting by clicking TCP/IP in the left menu.

  4. Set the SMTP over SSL. This allows the SSL encryption for e-mail transmission. Select OFF when it is not used.

  5. Click the Test button to check for a successful connection to the SMTP server. If the test fails, double check the IP address or name and DNS settings. Also consider firewall issues and see SMTP Authentication below.


Define Basic SMTP Settings

  1. Enter the Sender Address. The sender address is often set to the address of the person responsible for the printer/MFP, such as the printer/MFP administrator, so that a reply or non-delivery report will go to a person rather than to the printer/MFP.

  2. Enter the Signature. The signature is free form text that will appear at the end of the e-mail body. It is often used for further identification of the printer/MFP.

Figure 2. (Ex.) Basic SMTP Settings


SMTP Authentication

The authentication entries on the SMTP page are used to supply credentials when the SMTP server requires authentication for sending e-mail. If the SMTP server is off-site, such as at an ISP, it will almost certainly require authentication for sending e-mail.

IMPORTANT!
Even when the SMTP server is on-site, authentication may be essential for preventing the SMTP server from becoming an open mail relay. The following discussion relates to Microsoft Exchange, but is generally applicable to other SMTP servers as well.

The printer/MFP uses an internal POP3 mail client to send e-mail. By default, Exchange will accept and deliver POP3 e-mail within the organization, however, e-mail from a POP3 client addressed to a recipient outside the organization will be rejected unless routing is enabled. (In Exchange, "Reroute incoming SMTP mail" must be selected to enable POP3 routing.) Once routing is enabled, Exchange will reroute SMTP mail from anywhere to anywhere. This creates a situation in which the SMTP server may be abused, such as someone sending large quantities of spam e-mail. One method to prevent the SMTP server from becoming an open mail relay is to route e-mail only from authenticated clients. (In Exchange this is set under routing restrictions.)

To supply authentication credentials to the SMTP server:

  1. Enable Authentication Protocol by selecting ON.

  2. In Authenticate as, choose the desired user. Select a POP3 user (for receiving e-mail messages) to use the login name and password designated on the POP3 page for SMTP authentication. Otherwise, select Other if the POP3 page does not designate the POP3 login information, or if another login name and password will be used.

  3. If you select Other in Authenticate as, enter the login user name and password for SMTP authentication.

  4. Click Submit.

Figure 3. (Ex.) SMTP Authentication



E-mail Reports

A variety of report types are available. See the following sections for descriptions of the various report types:

Error Notification
Scheduled Reports

Error Notification

The printer/MFP can be configured to send e-mail notifications whenever any error conditions occur. Setup error notification after Configure the SMTP Connection.

  1. From the left menu on the IB-54's Web page, click Management/E-mail > SMTP > E-mail Recipient 1.

  2. For Recipient 1 Address enter the e-mail address of the intended recipient. Entering a distribution list address is a simple way to send to multiple recipients.

  3. Specify the information to be displayed as Subject. When the variable starting with "%" is entered, the corresponding setting already configured on the IB-54 is displayed as Subject.

  4. Under Event Report Items check the box for each type of error condition to be reported to the recipient.

  5. Enter the Event Report Interval. An e-mail will be sent at the end of the interval only when at least one of the selected error conditions has occurred during the interval.

Figure 4. SMTP E-mail Recipient 1


Scheduled Reports

The printer/MFP can be configured to send reports on a fixed schedule. Setup Scheduled Reports after Configure the SMTP Connection.

  1. From the left menu on the IB-54's Web page, click Management/E-mail > SMTP > E-mail Recipient 1.

  2. In Recipient 1 Address, enter the recipient's e-mail address. You can easily send to multiple recipients by entering a distribution list address.

  3. Specify the information to be displayed as Subject. When the variable starting with "%" is entered, the corresponding setting already configured on the IB-54 is displayed as Subject.

  4. Choose Network Status at Scheduled Report Items.

  5. In Scheduled Report Interval, choose to send reports monthly, weekly, daily, or hourly.

    Monthly, weekly, and daily options are only valid when the printer/MFP has access to a network time server. To set the current time, click General Settings > Time Settings from the left menu on the Web page.

Figure 5. SMTP Scheduled Reports


Information on the items you select in Scheduled Report Items will be sent to you as an e-mail attachment following the schedule report.


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